How to Grow Your Fan Base as an Artist

In my twenties, I planned my life around concerts. There was nil same being in an intimate locus, drinking ungenerous beer from a Solo cup, waiting for my favorite bands—Minus the Bear, Wolf Parade, Grizzly Bear—to walk connected stage. But to cypher out when musicians would be in town took commitment, perusing tour schedules along individual websites, mapping retired when they'd be at a nearby venue, and using a variety of platforms to track down tickets.

Now that I'm in my thirties and broadly speaking trying to live like a grownup, that feels like much of effort. And I'm not the only peerless who feels this mode. By or s estimates, a rich 50% of concert tickets go unsold; only one in five Americans go to a live music venue all year. While music-streaming services help people access music and discover new artists, services that objective individual fans and connect them to live events haven't enjoyed the same visibleness. This has been an obstacle for music lovers like myself, but information technology's too had a detrimental effect on musicians who hold, on average, 80% of their tax income connected concerts.

This is tardily dynamical. Streaming services are working to make believe it easier for users to find upcoming concerts virtually them as they listen to music. Last month, for case, Pandora acquired the independent ticketing agency Ticketfly for $450 million with the goal of integrating concert discovery and ticket sales into the streaming program. The move also provides Pandora, which has been losing money, with a new root of revenue.

1 company that's been leading the charge to get in touch fans with bouncy shows is Songkick, a concert-discovery service of process founded in 2008 in the U.K. by Ian Hogarth, 33. "The means we looked at things, it's pretty heavily to find out when your favorite artist came direct townsfolk," says Hogarth. "You'd have to be very proactive and browse lots of listings in a topical anaestheti newspaper or sift done a giant email that a ticketing company would send you that would have everything from musicals to hip-hop shows."

Songkick co-CEOs Lustrelessness Jones and Ian Hogarth

With a background in machine learning and big information, He developed a political platform that aggregated every azygous concert taking place in every single metropolis, then automatic the process of sending personalized alerts to particular fans. Today, Songkick's app integrates with Spotify, YouTube, and Pitchfork, allowing fans to track when peculiar musicians are playing live and buy tickets right away from that same airborne platform. It has a found of over 10 million time unit active users.

Earlier this year, Songkick merged with CrowdSurge, an creative person ticketing inspection and repair also launched in 2008 by another Britt, Matt Jones, 29, who wont to promote concerts for the like of Adele, Ellie Goulding, and Mumford & Sons. (The companion will continue under the name Songkick; Jones and Hogarth are atomic number 27-CEOs.) The partnership made common sense, because while Songkick was obsessed with making concert-going away much easier for fans, CrowdSurge had the needs of the creative person in mind. "When I showtime started promoting, I was subordinate the illusion that artists had some sort of understanding of who buys their ticket—but they didn't," Jones says. "Information technology was very opaque to them."

Jones created a ticketing political platform that could be integrated into an artist website, allowing that artist to set up an assignation of tickets fans could register to have a chance to buy during a 48 hour pre-sale window. This allowed the creative person to gather data nigh their fans and also have roughly control over the service fees. Over the last seven geezerhood, Crowdsurge built a three-dimensional portfolio of artists from Saul McCartney to Kenny Chesney to Skrillex and Jester.

Hogarth and Jones met several days ago, and their companies seemed care a match made in live music heaven. Over the last year, Songkick raised $16.6 million in Series C funding from the likes of Y Combinator and Sequoia, allowing it to uprise its user foundation and begin to sell tickets; this meant it could clear a pocket-size referral fee for sending users to sites like Ticketmaster. "There was forever a massive inefficiency in the market," Jones says. "The Songkick guys and the States were tackling different ends of the spectrum, and complete the days, we started to step on each others' toes a bit." By merging with CrowdSurge, a recent world of revenue-generating opportunities opens up by portion artists to connect directly with fans and sell them tickets. Songkick earns 10% on the face value of a ticket, busy a maximum of $10.

This early, turbo-charged version of Songkick makes it easier than always to buy tickets directly from the platform, merely only a portion of the artists capitalise of the ticketing functionality. Hogarth explains that Songkick aims to comprehensively list each the mathematical concerts in a relinquished location, from the smallest club venue to the biggest stadium. Over 100,000 artists actively add their live shows to the platform. "We believe that if whatever artist can upload their music on Soundcloud or Youtube, they should be able to put their medicine connected Songkick," Hogarth says, adding that a big part of their work is educating little artists about the nuances of the ticketing process.

Songkick is interested in what happens when artists have more check over their gross sales. This was a big break u of Jones's imaginativeness with CrowdSurge; the platform was flexible decent that artists could change the ticketing process in interesting ways. Bands like the xx and the Avett Brothers, for instance, asked fans to cross-file early and would randomly blue-ribbon who would get early memory access to flat-price tickets (something you can't do via Ticketmaster). "When artists feel comfortable and confident owning their possess ticketing have, they do what artists do best, which is reinvent things and think approximately doing things in completely different ways than we've seen before," Hogarth says. "Our assignation of tickets to the artists has been a shiny spot for institution in the industry."

Ultimately, Songkick believes that empowering the artist in the ticketing process is the way of the succeeding. Recently, musicians have been questioning status quo in their manufacture. Taylor Blue-belly, e.g., took her music off Spotify as an act of rebelliousness against how little they recompense artists and wrote an open letter to Apple Music or so how unfair it was for them non to pay artists during the three-month free user tryout period. Connected the other side of the spectrum, Miley Cyrus put her whole album, Miley Cyrus and Her Dead Petz, on Soundcloud for free.

While only the biggest artists have been able to take a support when IT comes to cyclosis services, Songkick wants to create a platform that allows artists of all sizes to creatively experiment with different models. "There's been a lot of artist exploration around new slipway of leverage streaming music services," Hogarth says. "We consider artists volition do something similar with ticketing."

How to Grow Your Fan Base as an Artist

Source: https://www.fastcompany.com/3053276/how-songkick-20-is-merging-the-needs-of-fans-and-artists

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